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To Your Success!
President & CEO
Glenn Shepard Seminars,
I attended your seminar at
the University of Wisconsin and
have used your "Anger
Curve" on more
occasions than I can count - at
work and at home. The concept is
critical when we are working
with the wide range of people we
Incarcerated to the General
Public, from Co-Workers to other
agencies, from Employees to
Supervisors; your chart helps to
remember that emotions play a
critical role in our reactions
to a particular situation.
Acting at the wrong
time helps no one, and often
times creates more problems.
Thank you for the training and
use of your information!
Manitowoc County Sheriff's
I attended your seminar
at the Kingsport Chamber of
Commerce. The most empowering
statement I learned and have
practiced repeatedly is your "5
It has taken
some by surprise and has made
the culprit have to dig deep to
explain their words or actions.
This phrase, when stated
unemotionally but firmly, can
turn almost any situation
THANK YOU for such a simple but
powerful statement which yields
had the opportunity to see
Gary Molberg, President of the
Amarillo Chamber of Commerce, at
the chamber BBQ, and was telling
him how important it is to a
small business guy all the
events he creates for our
community. That lead to a very
specific conversation that I am
most appreciative of when he
brought in your seminar. The
seminar involved how to manage
staff that has a wide variety of
I was explaining to Gary that in
the past 3 years, I've had a
complete turnover every 6 months
until this last year, and four
actual rehires, which has been
hard on business. This last time
I hired two young men in the 25
year old group and always very
unsuccessful in the past.
Since your very positive
input on how these guys think,
work and are communicated with,
I have the best staff I've had
in years. I explained to Gary
how important it is for small
businesses to have these kinds
of seminars brought to
brings you back for another
round, I fully expect to be
there! I have always been a huge
fan of Zig Zigler and you do as
good a job and maybe better from
a manager/owner's perspective. I
really feel it made a positive
and productive impact on my
starting to see a real rut come over
my staff of five. No matter what I
tried, I could not motivate them to
display more interest and enthusiasm
with the general public that we
serve. I could see that they were
just going thru the motions.
Then I passed out your column
on "Your Raise Will
Become Effective When
You Become More Effective".
I wanted to make the point that
every customer they assist is an
opportunity to stand out and be
noticed by that customer, the boss,
and THEMSELVES. That every
organization is seeking star
performers that go the extra mile
and in harder times, companies can't
afford to keep the employees that
only ‘meet expectations’.
Thanks to you, NOW they get it!
San Benito, TX
for more "Dear Glenn" stories
Copyright © 2017
Glenn Shepard Seminars, Inc.
Old Hickory Boulevard
Brentwood, TN 37027